iPhone 13 Factory or Hard Reset FAQ
/ By Jonathan Hawkins / Apple / 0 Comments

FAQ: Hard Reset & Factory Reset iPhone 13, 13 Pro, 13 Pro Max, 14, 14 Pro, and 14 Pro Max

What is the difference between a hard reset and a factory reset on an iPhone?

A hard reset is a forced restart of your device. It doesn’t erase any data but helps troubleshoot unresponsive phone issues. A factory reset, however, erases all data on your device, returning it to its original state when purchased.

How do you perform a hard reset on iPhone 13 & 14 series?

  1. Ensure your iPhone is charged or plugged in.
  2. Press and release the Volume Up button.
  3. Immediately press and release the Volume Down button.
  4. Press and hold the Side button until the Apple logo appears, then release.
  5. Your iPhone will now restart.

How can you factory reset the iPhone 13 & 14 series?

  1. Backup your iPhone: Go to Settings > [your name] > iCloud > Backup.
  2. Navigate to Settings > General > Reset.
  3. Tap Erase All Content and Settings. Enter your passcode or Apple ID if prompted.
  4. The phone will restart with a progress bar and the welcome screen will signal completion.

When should I consider resetting my iPhone 13 or 14 series?

  • For consistent performance issues or lag.
  • Software glitches, such as random restarts or app crashes.
  • Before selling or giving away your phone.
  • After significant iOS updates if facing problems.
iPhone 14 pro max hard reset or factory reset FAQ
iPhone 14 pro max hard reset or factory reset FAQ

Understanding the difference and methods for hard resetting and factory resetting your iPhone 13 or 14 series is essential. While the hard reset is a simple restart, always remember to back up your data before a factory reset.

/ By Jonathan Hawkins / Apple / / 0 Comments

Apple products are known for their sleek designs and reliable performance, but they’re not immune to common issues such as backlight problems. If you’re experiencing issues with the backlight on your Apple device, don’t panic! In this post, we’ll discuss the most common backlight repairs for Apple products and how to fix them.

MacBook Backlight Repairs

MacBooks are popular among creatives and professionals alike, but their backlight can sometimes fail. Some common MacBook backlight repairs include:

  • Backlight cable replacement: The backlight cable connects the LCD screen to the logic board, and a faulty cable can cause backlight issues. To replace the cable, you’ll need to disassemble your MacBook and carefully remove the old cable before installing the new one.
  • Backlight fuse replacement: The backlight fuse is a small component that can fail due to power surges or other electrical issues. You’ll need to locate the fuse on your MacBook’s logic board and replace it with a new one.

iPhone Backlight Repairs

iPhones are ubiquitous, but their backlights can also experience issues. Some common iPhone backlight repairs include:

  • Display replacement: If your iPhone’s display is cracked or damaged, it can affect the backlight. Replacing the display will also replace the backlight, and is a relatively simple repair that you can do at home.
  • Backlight filter replacement: The backlight filter is a small component on the iPhone’s logic board that can fail due to liquid damage or other issues. You’ll need to remove the logic board and replace the filter with a new one.

iPad Backlight Repairs

iPads are great for watching movies and browsing the web, but a faulty backlight can ruin the experience. Some common iPad backlight repairs include:

  • Backlight coil replacement: The backlight coil is responsible for regulating the power to the backlight. If it fails, the backlight may not work properly. You’ll need to remove the old coil and replace it with a new one.
  • Backlight driver IC replacement: The backlight driver IC is a small component on the logic board that controls the power to the backlight. If it fails, you’ll need to replace it with a new one.

Backlight issues can be frustrating, but they’re not uncommon. With the right tools and a little know-how, you can fix many common backlight problems on your Apple products. If you’re not comfortable with DIY repairs, consider taking your device to a professional repair service to get it fixed. Don’t let a faulty backlight ruin your Apple experience!

/ By Jonathan Hawkins / Apple / 0 Comments

Your Privacy is At Risk And You Don’t Even Know It

It seems that Apple is going down a very steep hill, very quickly. If you have an iPhone that runs on any of the iOS 12 iterations and you’re a FaceTime user, then your privacy is at risk as of this very moment.

The bug allows people to listen in on your conversations and access your front camera through the FaceTime app even without you accepting the call.

Anyone Can Hack You

As much as that sounds like some next level IT hacking, it’s actually pretty easy to do. It’s so easy to do that it only takes 2 very simple steps to do it and the bug was accidentally discovered by a 14-year-old on January 19, 2019.

The boy’s mother proceeded to file a report to Apple but has since claimed that her report was ignored. In it she details how her son created a Group FaceTime with his friends to play Fortnite and was surprised to find out that he was already able to hear his friend even without him accepting the call.

The worst thing about it privacy bug is that you won’t even know that your conversations have been compromised and who was behind it, nor when the hacking took place.

Your phone could literally be in your pocket during an important meeting and someone interested in that meeting could easily listen in without your knowledge.

Lawsuit from A Lawyer Over FaceTime Privacy Bug

Apple has since been faced with a lawsuit since a lawyer claimed that one his private conversations with a client was compromised through the FaceTime app.

Apple responded by disabling any sort of group calls on the app on the last week of January 2019 and promised to fix the bug by the end of the week.

Since the bug has been made public, people have also discovered that once the Group FaceTime has been initiated, the caller is able to listen in on the person on the other end and when the person presses the power button, it then gives the caller access to the person’s front camera.

So just when you thought you successfully silenced an incoming call, you’re actually giving the caller even more access.

Apple’s Worst iOS to Date

Apart from the fact that your privacy can be so easily compromised by anybody in your contacts list, the iOS 12 and its iterations have brought about so much inconvenience that it’s been called the worst iOS Apple ever designed.

Other bugs have been found to make calls impossible. One woman reported that since the update, she has not been able to get a single bar of service from her network provider. That means she is unable to make and receive calls and texts unless she’s connected to a Wi-Fi network.

Then there was the UI design mishap when it made things hard and inconvenient for people to switch between the front and rear cameras while on FaceTime.

For some of the latest iPhone models, charging times became distorted and battery capacity simply didn’t make sense.

These are just some of the worst issues that the iOS 12 and its iterations have inflicted upon Apple users. There could be more that just haven’t seen the light of day yet.

What You Can Do As an Apple User

It’s highly likely that if you own an iPhone, you also own other Apple products. Although everything mentioned is about just the iPhone, there is no saying how bad the bugs can be across all your Apple products.

With that said, we advise that you take extra precautions when using your iPhones, or any Apple product for that matter when having private conversation. Make sure to take any and all issues up with Apple so that nothing gets overlooked. Report it for your sake and for the good of every other Apple user.

iphone x with image burn
/ By Jonathan Hawkins / Apple / 0 Comments

Help! The New iPhone X Image Burn Problems


The Apple iPhone X was released on November 3rd, 2017. People at Apple stores around the world waited in line for hours, or even days to get their hands on these elegant new phones. The iPhone X is the tenth Apple iPhone version, and it has more bells and whistles then any of the previous models.


However, despite all of the positive things that the Apple iPhone X has, many people have been reporting an image burn problem. This problem is both highly inconvenient and also destressing for the people who have paid good money for these phones, expecting a top quality product.


A closer look at the problem


The image burn problem that iPhones are having are due to the OLED screens. OLED screens are different from the traditional LED screens that Apple has used in the past for its phones. OLED screens can have image burn-ins if a single picture is kept on the screen for too long with the brightness turned up high.


OLED screens can provide enhanced color and clarity, and that is why many phone manufacturers have made the switch. However, the image burn problem can be extremely annoying and can cause a particular image to remain as a ghost image on your phone even once you close out of it. This is highly undesirable and presents a major problem for iPhone X users. Just imagine opening your bank account on your iPhone and then having this image burned into your phone…not good.


What is being done about Apple iPhone X image burns


Apple has actually declared that image burn problems with its OLED screens are normal for its iPhone X models. It appears that Apple has weighed the pros and cons of having OLED screens for its iPhone X model and decided that the pros of these incredibly beautiful screens outweigh the costs of the image burn issues. So, do not expect Apple do anything about this problem.


However, if customer complaints continue to grow in the next few months, then there is a chance that Apple may actually try to resolve the problem. Until then, there are a number of things that you can do to limit or prevent the image burn problem on your iPhone X.


How to prevent and/or limit image burning on your iPhone X


In order to prevent image burns on your iPhone X, you should first avoid displaying static images for a long period of time. To help you prevent doing this, you can open Settings and go to Display and Brightness. Then click on Auto-Lock. Once you are there, you can reduce the amount of time that it takes for your phone to auto-lock after inactivity occurs.


You can also avoid looking at high contrast images for too long. High contrast images are images that have major contrasts between dark and light colors and with sharp edges. Further, you can turn down the brightness on your device. Turning down the brightness is probably the simplest way to avoid image burns, or at least to reduce the amount of times that you experience them.

 iphone image burn

If you have just spent $999 on a new iPhone X, then the last thing that you want is to experience major screen issues. Following the tips in this article can help you to prevent getting major image burns on your iPhone X.


However, if you are having trouble controlling the image burning on your iPhone X, or if you are experiencing any other issues with your new device, then RockIT Repairs can help. Please feel free to contact us today to start discussing repairs for your iPhone or other electronic device.


Images copyright to afr.com and macrumors.com (forums)

iphone charging on table
/ By Jonathan Hawkins / Apple / 0 Comments

Importance of Using the Original Apple Chargers Versus the Knock Off Brands

iPhone chargers are relatively simple devices, and anyone who has an iPhone and who wants to use it will need to have an iPhone charger. Apple, of course, offers chargers for iPhones. However, there are many other companies who also offer chargers for iPhones. Some people choose to buy a knock off brand iPhone charger as opposed to the original apple charger. This could be because they think it will be cheaper, because it is more convenient for them, or for other reasons. However, knock off brand iPhone chargers are simply not as good as original iPhone chargers, and here is why.

Failed Safety Tests with Non OEM Apple Chargers

iPhone chargers are electrical devices and therefore, are supposed to be able to pass safety inspections to make sure that they are fit to be used by consumers. However, one source reports that 99 % of all fake iPhone chargers examined in a trial were found to fail basic safety tests. This is a huge problem, and it means that the vast majority of fake iPhone chargers on the market are subpar devices and are actually potentially hazardous for consumers.


Fake Apple Chargers Can Cause Bodily Harm

A number of people have been severely injured by fake iPhone chargers. The injuries were primarily caused by electrical shock. This is because many of the fake iPhone chargers simply do not contain enough insulation to protect against electric shock, or have faulty wiring which can result in electric shock. There have been reports of people getting severe burns on their fingers, and even being killed from electric shocks caused by fake iPhone chargers. In November, 2016, a 28-year old man from Thailand was killed after being shocked by a fake iPhone charger while he was lying on top of a charging phone. So, people who use knock off brand iPhone chargers could potentially be risking severe bodily harm and even death by doing so.

Non OEM Apple Chargers are a Fire Hazard

Unlike real Apple chargers which are rigorously tested for safety, knock off brand chargers are major fire hazards. Because of the fact that they heat up and sometimes even realize sparks, there is a very real possibility that they could start a fire in your house or apartment. The result of this fire hazard is that some people try to save about $15 buy buying a knockoff brand could end up destroying their entire home through a fire. This is especially true for people who charge their phones near flammable things such as curtains or newspapers. So, if you do not want to burn down your home, then you should strongly consider buying an original apple charger, and not a knock off version.


Despite the fact that knock off brand chargers may seem perfectly harmless, the truth is that these devices are a severe risk, and should not be meddled with. Not only do they consistently fail safety tests, but they have actually injured and even killed people. They also pose a significant threat to property due to their potential to start fires.

So, if you are thinking of purchasing a knock off brand charger for your iPhone or other apple device, then you should really avoid doing this. Yes, you may save a tiny amount of money in the short term, but there is simply far too much to lose. It is ridiculous to risk your own life, your health, or your home for savings of $15. Original Apple chargers are tested thoroughly and comply with all safety regulations. They also work extremely well, and have plenty of insulation which protects you and your home. It should really be a no-brainer to buy original Apple chargers vs. knock offs.




You should stop using that fake Apple charger