iPhone repair with new USB-C
/ By Jonathan Hawkins / Phone Repair / 0 Comments

The iPhone, a marvel of modern technology, has seen numerous iterations, each bringing its own set of innovations. However, like all tech devices, iPhones can face wear and tear or accidental damages. RockIT Repairs, Fredericksburg’s pioneering iPhone repair company since 2012, is here to guide you through the most common iPhone issues, covering all models from the earliest to the latest iPhone 15 Pro Max.


1. Cracked or Broken Screen

The heart-stopping moment when your iPhone slips from your grasp and lands screen-down is all too familiar. A damaged screen can range from minor scratches to full-blown shatters.

Common Causes:

  • Accidental drops
  • Excessive pressure on the screen
  • Bumping against hard surfaces

RockIT’s Expert Advice:

  • For minor scratches, a screen protector can offer a temporary solution.
  • Major cracks require a screen replacement. At RockIT Repairs, we provide genuine screen replacements ensuring your iPhone looks and functions like new.


2. Charging Issues

Charging problems can be a real headache, especially when your iPhone refuses to power up.

Common Causes:

  • Damaged charging cable or adapter
  • Obstructions in the charging port
  • Software glitches
  • Deteriorating battery health

RockIT’s Expert Advice:

  • Always use Apple-certified charging accessories.
  • Gently clean the charging port using a soft brush.
  • If the issue persists, it might be time for a battery replacement. Our team at RockIT can assess and replace iPhone batteries, ensuring optimal performance.


3. Broken or Unresponsive Buttons

Over time, the physical buttons on your iPhone might become less responsive or completely unresponsive.

Common Causes:

  • Continuous usage leading to wear and tear
  • Accidental drops causing internal misalignments
  • Liquid damage affecting circuitry

RockIT’s Expert Advice:

  • A soft reset often resolves temporary glitches.
  • If the issue is persistent, it might require internal repairs. Trust RockIT’s experienced technicians to restore your iPhone’s buttons to their original state.


4. Water or Liquid Damage

Despite advancements in water resistance, iPhones are not entirely immune to water damage.

Common Causes:

  • Accidental immersion in water
  • Exposure to high humidity or steam

RockIT’s Expert Advice:

  • Turn off the iPhone immediately after exposure to prevent short circuits.
  • Dry the exterior with a soft cloth and place the iPhone in a dry environment.
  • Avoid using external heat sources like hairdryers.
  • Bring your iPhone to RockIT Repairs for a thorough internal check and cleaning.


5. Sound and Speaker Issues

Sound issues can disrupt your iPhone experience, whether it’s during calls, music playback, or video streaming.

Common Causes:

  • Blocked speaker grills
  • Software inconsistencies
  • Faulty internal speakers

RockIT’s Expert Advice:

  • Regularly clean the speaker grills using a soft brush.
  • Ensure the iPhone’s software is updated.
  • If sound issues persist, it might be an internal speaker problem. RockIT Repairs specializes in diagnosing and fixing such issues, ensuring crystal clear sound quality.


iPhones, while being state-of-the-art devices, are not invincible. They require care, and when issues arise, expert intervention. RockIT Repairs, with its legacy as Fredericksburg’s leading iPhone repair company since 2012, is committed to providing top-notch repair services for all iPhone models, old or new. Whether it’s a cracked screen, a faulty battery, or any other issue, trust RockIT to bring your iPhone back to its prime. After all, we’ve been mastering the art of iPhone repairs, one device at a time!

Click here to view our current iPhone repair prices!

Inside of a phone for repair services
/ By Jonathan Hawkins / Phone Repair / 0 Comments

Smartphones have seamlessly woven themselves into the very fabric of our daily lives. From staying connected with loved ones to managing work on-the-go, we rely on our phones more than ever. But what happens when these precious devices face a hiccup? That’s where RockIT Repairs comes into play with their expert phone repairing services. Here’s why you should trust us with your device:

Internal part of an iphone repair
Internal part of an iphone repair
  1. Experience and Expertise: RockIT Repairs isn’t a new kid on the block. With years of experience, our team of technicians has tackled a plethora of phone issues. From shattered screens and malfunctioning buttons to complicated internal glitches, our experience ensures that we can handle all your repair needs.
  2. Quick Turnaround Time: We understand the urgency. In today’s fast-paced world, being without your phone for days isn’t an option. At RockIT Repairs, our goal is to get your phone back in your hands as swiftly as possible without compromising on the quality of repair.
  3. Use of Authentic Parts: One of the biggest concerns when it comes to phone repairing services is the authenticity of the parts being used. At RockIT Repairs, we prioritize your phone’s health and longevity. We always use genuine parts that are compatible with your device, ensuring it works like new once repaired.
  4. Transparent Pricing: No one likes unpleasant surprises, especially when it comes to repair costs. We pride ourselves on our transparent pricing model. Before we begin any repair, we give you a detailed breakdown of the costs, ensuring there are no hidden charges.
  5. Data Security: Your phone is a treasure trove of personal information. From photos and contacts to sensitive financial information, we ensure all your data is safe and secure during the repair process.
  6. Warranty on Repairs: Confidence in our service quality allows us to offer a warranty on most of our repairs. This means if you face any issues post-repair (related to the service provided), we’ve got you covered.
  7. Exceptional Customer Service: Our commitment doesn’t end when the repair does. We believe in forging lasting relationships with our customers. Our team is always available to answer any queries or concerns you may have, ensuring complete peace of mind.
  8. Eco-Friendly Approach: In a world grappling with environmental challenges, we do our bit by ensuring our repair processes are eco-friendly. Instead of discarding damaged parts, we aim to recycle and reuse, reducing electronic waste.
  9. Stellar Reviews: Don’t just take our word for it. Check out the countless positive reviews from satisfied customers who’ve experienced our phone repairing services. These testimonials stand as a testament to our dedication and professionalism.
  10. Convenient Locations: Accessibility is key. With convenient locations, dropping off and picking up your device is a breeze. And for those who can’t make it in person, we also offer mail-in repair services.


When it comes to choosing a service for repairing your phone, it’s crucial to pick one that ensures quality, trust, and affordability. RockIT Repairs ticks all these boxes and more. Our dedication to excellence is evident in the multitude of devices we’ve successfully repaired and the smiles we’ve brought to our customers’ faces.

The next time you’re in need of phone repairing services, remember RockIT Repairs. Trust your device with the best in the business, and experience hassle-free repairs that stand the test of time.

how to fix iphone screen
/ By Jonathan Hawkins / Phone Repair / 0 Comments

A broken iPhone screen can be a major inconvenience. Not only is it unsightly, but it can also make it difficult to use your phone. If you’re looking to fix a broken iPhone screen yourself, you’ve come to the right place. In this blog post, we’ll walk you through the steps of fixing a broken iPhone screen, step-by-step. We’ll also provide some tips on how to prevent your screen from breaking in the future.

iphone cracked and dropped on rocks
iphone cracked and dropped on rocks

What you’ll need:


Step 1: Gather your supplies.

Before you start, make sure you have all of the supplies you’ll need. This includes a new iPhone screen, a toolkit for iPhone repairs, a microfiber cloth, isopropyl alcohol, and a suction cup. If you have a newer iPhone model, you may also need a heat gun and a guitar pick.

Step 2: Power down your iPhone.

Before you start working on your iPhone, it’s important to power it down. This will prevent any data loss during the repair process. To power down your iPhone, press and hold the power button until the “slide to power off” slider appears. Slide the slider to the right to power off your iPhone.

Step 3: Remove the old screen.

Use the suction cup to carefully lift the old screen from the phone. Be careful not to damage the surrounding components. Once the old screen is loose, you can remove it completely.

Step 4: Clean the frame.

Use the microfiber cloth to clean the frame of your iPhone. This will remove any dirt or debris that could interfere with the installation of the new screen.

Step 5: Apply adhesive.

If your new screen comes with adhesive, apply it to the back of the screen. Be sure to follow the instructions that come with your new screen.

Step 6: Install the new screen.

Align the new screen with the phone and press it down firmly. Be sure to follow the instructions that come with your new screen.

Step 7: Reconnect the connectors.

Reconnect the connectors that were connected to the old screen. Be sure to be careful not to damage the connectors.

Step 8: Turn on your iPhone.

Once the connectors are reconnected, turn on your iPhone. If your iPhone is not turning on, try restarting it.

Step 9: Test your iPhone.

Once your iPhone is turned on, test it to make sure that the new screen is working properly. Try touching the screen and making sure that it responds correctly.

Tips for preventing broken iPhone screens:

  • Use a case or screen protector. This will help to protect your screen from scratches and cracks.
  • Be careful when using your iPhone. Avoid dropping it or putting it in your pocket with keys or other sharp objects.
  • Update your iPhone software regularly. This will help to improve the stability of your phone and prevent software-related issues.

Fixing a broken iPhone screen can be a daunting task, but it’s definitely possible to do it yourself. By following the steps in this blog post, you can get your phone back up and running in no time.

Additional tips on your iPhone screen repair:

  • If you’re not comfortable fixing your iPhone screen yourself, you can always take it to a professional repair shop.
  • When buying a new iPhone screen, be sure to buy one that is compatible with your phone model.
  • If you’re using a heat gun, be careful not to overheat the screen.
  • If you’re using a guitar pick, be careful not to scratch the screen.

I hope this helps!

Phone Repair
/ By Jonathan Hawkins / Phone Repair / 0 Comments

In the dynamic world of smartphones, experiencing technical hiccups is as predictable as day turning into night. From a cracked screen to a malfunctioning camera, almost every phone user has grappled with irritating issues at some point. But worry not! At our renowned phone repair store, we’ve got the solution to the top 10 most common phone repair issues.

1. Cracked Screen

A slip of the hand, and there goes your flawless phone screen! Cracked or shattered screens are a common ailment among smartphone users. At our store, we offer efficient and affordable screen replacement services to restore your phone’s look and functionality.

2. Battery Drain

Are you frustrated with your phone battery draining faster than it should? We’ve got you covered! Our technicians are adept at diagnosing and fixing battery issues, extending your phone’s life.

3. Slow Performance

Is your smartphone not keeping up with you? A slow phone can seriously impede productivity. Our skilled professionals can help optimize your phone’s performance, making it as good as new.

4. Overheating

Overheating can cause significant damage to your smartphone’s components. If you’re experiencing this issue, don’t delay seeking our professional services. We can help safeguard your device and prevent future overheating.

5. Poor Camera Quality

Blurry photos ruining your Instagram game? We offer top-notch camera repair services that can significantly enhance your photography experience.

6. Unresponsive Touchscreen

An unresponsive touchscreen can be incredibly frustrating. Our technicians can fix touchscreen issues swiftly and efficiently, restoring your smartphone’s responsiveness.

7. Insufficient Storage

Running out of space on your phone? We can help manage your phone’s storage, providing tips and solutions to free up space without losing important data.

8. Connectivity Issues

Experiencing trouble connecting to Wi-Fi or Bluetooth devices? Connectivity issues can be complex, but our experienced technicians have the skillset to troubleshoot and resolve them.

9. Software Glitches

Facing random restarts or software crashes? Our team can help identify and resolve software glitches, providing you with a seamless user experience.

10. Water Damage

Accidents happen, and sometimes your phone might end up taking a dip! At our repair store, we provide professional services to recover and repair water-damaged phones.

There you have it – the top 10 most common phone issues you can solve at our repair store. With a team of experienced technicians and a dedication to customer satisfaction, we assure you professional repair services of the highest quality. Don’t let phone troubles bog you down – visit our store today for swift and effective solutions!