Vizio charging port
/ By Jonathan Hawkins / Vizio / 0 Comments

If you’ve been having issues charging your Vizio tablet, but aren’t sure what’s going on, then you’re in the right place! You are most likely to be in need of a charging port repair or replacement if you notice the following:

  • port feels loose
  • charging cable has to be wiggled /held at a certain angle for the tablet to recognize it
  • incomplete charging, even after extended charging time
  • tablet doesn’t recognize charger


Vtab1008 Charging Issues – We replace charging ports and more on the Vizio Tablet Vtab008.


side view of apples new ipad air
/ By Jonathan Hawkins / iPadTablets / 0 Comments

Hot on the heels of Apple’s iPhone 5c and 5s release, the iPad Air races in the day after Halloween. Possibly Apple’s biggest design overhaul this year, the iPad Air is slimmer, lighter, and faster than previous generations, featuring an updated, iPad mini-esque body style. Prices start at $499.


Mirroring the body style of the iPad mini, and weighing only 1/4 lb. more at 1 lb., the iPad Air is 20% thinner than the iPad 4, with a bezel that’s 43% narrower. Much of the weight was lost by switching from the standard 43 WHz, three-cell battery for a 33WHr, two-cell battery.

Losing almost half a pound has made the iPad Air much easier to operate single-handedly, and the unibody aluminum shell facilitates this with its textured feel, a la the iPad mini, allowing for a better grip than its smooth-backed predecessors. Available in either grey/black or silver/white, there was no mention of a much-discussed gold option.


Running iOS 7, the iPad Air was born with Apple’s A7 dual-core CPU, just like the iPhone 5s, but the iPad Air runs at 1.4 GHz, which is 100 MHz faster than the 5S. The A7 chip has the iPad Air clocking speeds that are twice as fast as the iPad 4, and five times faster than the iPad 2

Equipped with dual microphones for enhanced audio capture for videos and Siri, the iPad Air has also been stuffed with 4G LTE-compatible antennas, capable of supporting wifi speeds of 300 mbps.


Life subjects our portable electronic devices (i.e. tablets, laptops, cell phones, MP3 players, handheld gaming systems) to a ton of wear, tear, oops, and uh-ohs on a daily basis. Being drowned, dropped, or stepped on,  are the most common accidents impacting our iPads, but even the slightest impact in the right (or wrong) place can lead to shattered screens, busted LCDs, broken buttons, and can disconnect charging ports and interior components.

Should disaster befall your new iPad Air (or any other iPad model/generation), the professionals at RockIT Repairs are ready to provide you with honest, caring, and cost-effective relief. Call us at (540) 412-8824, or visit our Fredericksburg, Va. location at 1319 Lafayette Blvd. to speak with one of our knowledgeable, experienced technicians today!

kindle fire charging port viewed under a microscope
/ By Jonathan Hawkins / Kindle FireTablets / 0 Comments

If Your Kindle Won’t Charge, You have come to the RIGHT place!

Price Update: 

Kindle Fire Original 7″ Charging Port – $59.99
Kindle Fire HD Charging Port 8.9″ or 7″- $69.99
Kindle Fire HDX Charging Port 7″ – $79.99
Kindle Fire HDX Charging Port 8.9″ – $89.99

Need immediate repair services, just visit our mail in repair page. This original D01400 kindle charging port repair is only $59.99 and we can have your kindle fire charging port repaired and shipped back out to you within 24 hours. Price includes FREE 2 day priority shipping via USPS with tracking. Call 540-412-8824 if you have any questions. We are open 7 days a week! We have repaired over 1000 kindle charging ports to date! Let us fix yours today!

4 kindle fire charging port repairs

Don’t try this repair yourself unless you are skilled in micro soldering on charging ports. This is an advanced repair.

Kindle Fire Charging Port Repair Under Microscope by RockITRepairs

The answer to this common Kindle fire charging port problem can be found in the hands of our experienced, competent techs

It has become an all too common occurrence for Kindle owners- they plug their tablet in, allow plenty of time for a full recharge, yet return to find that their Kindle is still suffering from a dead or dying battery. They might try some of the simpler troubleshooting tips (i.e. hold power button down for 30, then plug into charger to reset; clean port with 99% alcohol); a few may get lucky and discover a charging “sweet spot”, found by wiggling the USB cable into the charging port at exactly the right angle, but at that point, their Kindle’s battery is living on borrowed time. Eventually, the Kindle won’t charge at all, and the charging port has bcome noticeably loose.


Why would this happen to a perfectly functioning tablet that isn’t even two years old?


The Kindle Charging Port Repair Defect

kindle fire charging port viewed under a microscope

If any of this sounds familiar, then it sounds as though your Kindle has been exhibiting the symptoms indicative of the Kindle Charging Port Defect, This surprisingly common problem is caused by an improperly soldered connection on the motherboard, and it seems to affect the Kindle Fire more frequently than the rest of the Kindle family.


This problem is so widespred that it was estimated (because Amazon doesn’t release exact figures) that between 12.5% – 13.3% of the tablets sold in one sales quarter would end up being returned due to customer dissatisfaction ( ).


Those folks able to return theirs for a free, brand-new replacement are fortunate, but few. The defect tends to show up following the expiration of the warranty, at around 1 1/2 years of age. Apparently, Amazon has done nothing to make this right, as people are posting about it today on the Amazon Kindle forums  (


RockIT Repairs Has Got You Covered When Your Kindle Won’t Charge


Our top-notch techs have the ability to cure charging port defects and damages that your Kindle may be suffering from, no matter which model you have! We can repair or replace the charging port, LCD, screen, and more on any Kindle, including Kindle Fire HD 7″, 8.9″, and 8.9″ 4G, both the 1st and 2nd generations of Kindle Fire, Kindle Paperwhite, Kindle Touch, Kindle Keyboard, Kindle DX, and  the 1st and 2nd generations of the original Kindle.

*Updated 2/3/14 – We have been seeing a lot of Kindle Fire HD charging ports in need of repair. We do repair the Kindle Fire HD and it is the same price as the Kindle Fire.


If your Kindle is not charging, give us a call at (540) 412-8824!

Here are some image of kindle fires being worked on at our shop:

image of a logic board installed in a kindle fire d01400

closeup of the kindle fire logic board
closeup of the kindle fire logic board

kindle fire port repaired successfully