/ By Jonathan Hawkins / DC Power Jack / 0 Comments

RockIT performs laptop power jack repairs on all models of laptops. Over time, the excessive use of a laptop charging port can cause the port to become dislodged from the board or just go bad. We can resolder a port back to the board for much less than the cost of a new laptop. If you are having issues powering on your laptop, no longer getting a charging / power light when you plug in your ac adapter. These ac adapter / charging port repairs are under $100 and will get your laptop back up and running in no time.

We do DC jack repairs on these models and more! You can read the links below to learn more about the problems people are having with the charging / dc jack port on these various laptop models. You are not alone.

  1. Sony
  2. Lenovo
  3. Samsung
  4. Asus
  5. HP (Hewlett Packard)
  6. Acer
  7. Emachines

Here is a video of us soldering on a new Asus power dc jack port to a laptop. We had previously removed the original port using an SMD rework station and soldering iron. We always clean out all of the old solder to ensure the best connection for your new dc jack.

We can even fix your laptop power jack port the same day if you set up an appointment. Call 540-412-8824

kindle fire charging port viewed under a microscope
/ By Jonathan Hawkins / Kindle FireTablets / 0 Comments

If Your Kindle Won’t Charge, You have come to the RIGHT place!

Price Update: 

Kindle Fire Original 7″ Charging Port – $59.99
Kindle Fire HD Charging Port 8.9″ or 7″- $69.99
Kindle Fire HDX Charging Port 7″ – $79.99
Kindle Fire HDX Charging Port 8.9″ – $89.99

Need immediate repair services, just visit our mail in repair page. This original D01400 kindle charging port repair is only $59.99 and we can have your kindle fire charging port repaired and shipped back out to you within 24 hours. Price includes FREE 2 day priority shipping via USPS with tracking. Call 540-412-8824 if you have any questions. We are open 7 days a week! We have repaired over 1000 kindle charging ports to date! Let us fix yours today!

4 kindle fire charging port repairs

Don’t try this repair yourself unless you are skilled in micro soldering on charging ports. This is an advanced repair.

Kindle Fire Charging Port Repair Under Microscope by RockITRepairs

The answer to this common Kindle fire charging port problem can be found in the hands of our experienced, competent techs

It has become an all too common occurrence for Kindle owners- they plug their tablet in, allow plenty of time for a full recharge, yet return to find that their Kindle is still suffering from a dead or dying battery. They might try some of the simpler troubleshooting tips (i.e. hold power button down for 30, then plug into charger to reset; clean port with 99% alcohol); a few may get lucky and discover a charging “sweet spot”, found by wiggling the USB cable into the charging port at exactly the right angle, but at that point, their Kindle’s battery is living on borrowed time. Eventually, the Kindle won’t charge at all, and the charging port has bcome noticeably loose.


Why would this happen to a perfectly functioning tablet that isn’t even two years old?


The Kindle Charging Port Repair Defect

kindle fire charging port viewed under a microscope

If any of this sounds familiar, then it sounds as though your Kindle has been exhibiting the symptoms indicative of the Kindle Charging Port Defect, This surprisingly common problem is caused by an improperly soldered connection on the motherboard, and it seems to affect the Kindle Fire more frequently than the rest of the Kindle family.


This problem is so widespred that it was estimated (because Amazon doesn’t release exact figures) that between 12.5% – 13.3% of the tablets sold in one sales quarter would end up being returned due to customer dissatisfaction ( http://tech.fortune.cnn.com/2011/12/03/how-many-kindle-fires-are-being-returned-to-amazon/ ).


Those folks able to return theirs for a free, brand-new replacement are fortunate, but few. The defect tends to show up following the expiration of the warranty, at around 1 1/2 years of age. Apparently, Amazon has done nothing to make this right, as people are posting about it today on the Amazon Kindle forums  (http://www.amazon.com/gp/help/customer/forums/kindleqna/ref=kindle_help_forum_tft_tp?ie=UTF8&cdForum=Fx1GLDPZMNR1X53&cdThread=Tx3JNOLES8Q4BCQ).


RockIT Repairs Has Got You Covered When Your Kindle Won’t Charge


Our top-notch techs have the ability to cure charging port defects and damages that your Kindle may be suffering from, no matter which model you have! We can repair or replace the charging port, LCD, screen, and more on any Kindle, including Kindle Fire HD 7″, 8.9″, and 8.9″ 4G, both the 1st and 2nd generations of Kindle Fire, Kindle Paperwhite, Kindle Touch, Kindle Keyboard, Kindle DX, and  the 1st and 2nd generations of the original Kindle.

*Updated 2/3/14 – We have been seeing a lot of Kindle Fire HD charging ports in need of repair. We do repair the Kindle Fire HD and it is the same price as the Kindle Fire.


If your Kindle is not charging, give us a call at (540) 412-8824!

Here are some image of kindle fires being worked on at our shop:

image of a logic board installed in a kindle fire d01400

closeup of the kindle fire logic board
closeup of the kindle fire logic board

kindle fire port repaired successfully

computer repair help
/ By Jonathan Hawkins / Computers / 0 Comments

Finding a reliable and trustworthy computer repair specialist in Fredericksburg, VA isn’t really very difficult- as long as you’re looking the right way, anyway. Opening up the phone book and calling the guy closest to you is probably not going to be your best bet, but you could get lucky. Taking your computer or laptop to Best Buy for a fix is fine, if you’re looking to spend more money than you probably need to, and are willing to wait up to two weeks to get your computer back. As a person who values their time and money, and who hates to be without their laptop, I wouldn’t trust any computer repair service in Fredericksburg without first checking out what their customers have to say. Luckily for you, I have already done the research, and I have read the customer reviews, and the guys I’m going to call are the ones at RockIT Repairs.

RockIT Repairs comes “HIGHLY recommended!!” by Rob Rickens, one of their happy customers. Their experienced professionals “Fixed my laptop screen for less than half of what Dell wanted to charge.” RockIT Repairs is rapidly becoming known for their affordable computer repair services in Fredericksburg, VA, and their customers are thrilled! “They fixed my iPad screen for half of what apple costs!” raves customer Rebecca Pemberton. Okay, so we have a winner in the cost department- RockIT Repairs takes it for affordable computer repair in Fredericksburg, VA!

computer motherboard fix

Now, affordability is key when it comes to finding the right computer repair guys, but what about time? My time is precious, too, and I certainly don’t want to be without my computer for very long. Can RockIT Repairs meet my speed needs? “Thank you for your fast fix,” says Lauren Bailey Lewis, “And great customer service and friendly staff! Will definitely recommend to anyone in need of repair!” That is exactly the kind of customer review that you hope to find when researching computer repair in Fredericksburg, VA. When customers have things to say like, “AWESOME, AWESOME, AWESOME, local business – Professional and polite, nicest guys around!” like Jennifer Omundson did, you know you’ve found the right place.

For my dollar, and my time, RockIT Repairs is my choice for any type of computer repair in Fredericksburg, VA. The bonus? They fix cell phones, tablets, and LCD touchscreens, and they complete most of those repairs in under an hour.

/ By Jonathan Hawkins / Samsung / 0 Comments

With the new Samsung Galaxy S4 flying off the shelves at an alarming rate, it is not hard to believe that we are seeing more customers bringing them to us with cracked screens.  We do the front glass replacement on all models including but not limited to the Samsung Galaxy S4 M919, L720, i545 & i9500. The phone is currently offered through Sprint, T-Mobile & AT&T. If you are just looking to see which carrier to go with if you are thinking about purchasing a S4 here is a great article.

If you need a S4 front glass replacement on the Samsung Galaxy S4 we can do the repair for only $99.99(this is for our double sided adhesive option – we do Liquid Optically Clear Adhesive for only $139.99!) That includes rush repair(same day receive, fix and ship)  and free return shipping via USPS priority 2 day with tracking. If you send the device to us via UPS or FedEx we can repair and ship the device back out to you the same day we receive! Now that is RockIT Fast! if you want to send us you galaxy s4 for a mail in repair please go to our mail in cell phone repair page and print out the form and follow the on-page instructions for mailing and packaging your Galaxy S4. If you have any questions or concerns you can call us directly at 540-412-8824 or email us at [email protected]

Here is our S4 repair video. Prior to this video the unit was heated using our SMD rework station to ensure the lcd does not break when separating the three layers of glass, digitizer and lcd.  This is a very advanced repair and only one of our techs works  on the S3, S4 and Samsung Note and Note II models. I do not recommend this repair for a beginner. Try at your own risk or have our expert tech repair the device.

*updated 11/26/13: Here is a video that shows us applying LOCA to our glass replacement on a Samsung Galaxy S4

(We always recommend using liquid optical adhesive when getting your S4 cracked glass repaired as it provides the most accurate back to OEM feel and look) (Without LOCA you will have glare issues and issues when pressing hard on your screen)

/ By Jonathan Hawkins / Laptops / 0 Comments

If you’re reading this right now, chances are good that you (or someone you like enough to be Google-ing stuff for) are familiar with the feelings of panic and dread that accompany the discovery of any type of damage to your laptop’s screen. Thoughts of new laptop prices begin rushing through your head, followed closely by more thoughts, loudly reminding you of what an astronomical amount of money that is, and about how you really can’t afford that right now, and about how maybe if you had been more careful, could you have prevented this whole messy and terrible situation. Your anguish and distress are totally understandable. I mean, what good is a laptop, really, without its screen?

Luckily, cracked laptop screens are totally fixable. If your broken laptop still happens to be under warranty, then you can probably send it back to its maker for repairs, as long as the type of damage inflicted upon your laptop is covered. Accidental damage is not often covered under the manufacturer’s warranty, so if your screen just cracked during the course of regular laptop use, you’re probably covered. But unless you live near one of their stores, you’ll have to mail it to them, and the repair and delivery time usually takes around two weeks. If it was an outside force that, through cause-and-effect, resulted in your laptop screen getting shattered, then you can still send it to the manufacturer for repair. It’s still going to take approximately two weeks through the mail, only now you’re probably being charged almost what your laptop is worth.

Your best bet in this situation is finding a local electronics repair shop to perform the replacement for you. Small businesses tend to have much better customer service than corporate manufacturers, and their prices are usually much more reasonable. Plus, your total turnaround time will probably be closer to two days, instead of the two weeks it would take if you sent it back to the manufacturer. You’ll save time and money with you hometown shop, and they will see you and your problem as more than just a number.